
FREQUENTLY ASKED QUESTIONS
ANSWERS TO THE MOST COMMON QUESTIONS FROM OTTAWA HOMEOWNERS.
Most standard decks take 1–2 weeks to complete, depending on size, design complexity, and weather. Larger custom decks or multi-level builds may take 3 weeks or more.
Yes. Ottawa DeckPro can prepare permit drawings and submit all required documents to the City of Ottawa or nearby municipalities. We make sure your deck meets all building-code and zoning requirements.
We proudly serve Ottawa West and surrounding regions within 60 km, including but not limited to: Stittsville, Kanata, Barrhaven, Carp, Richmond, Arnprior, Carleton Place, Almonte, and Manotick.
We specialize in pressure-treated, cedar, composite, and PVC decking, paired with modern aluminum or glass railings. All materials are selected for durability in Ottawa’s climate.
Decks typically start around $7,000 – $12,000 for basic builds and can exceed $35,000+ for large or high-end designs. Material choice, layout, and site access all influence pricing.
Composite is a blend of wood fibers and plastic, durable and low-maintenance.
PVC is 100 % plastic, completely waterproof, and offers the longest lifespan with minimal fading.
Yes! We provide free on-site estimates and digital proposals. You can book yours through our website or by calling 613-639-1744.
Absolutely. Every deck is custom-built. We can integrate stairs, skirting, lighting, privacy screens, and railing combinations to match your home and lifestyle.
With proper maintenance,
Pressure-treated: 10 – 15 years
Cedar: 15 – 20 years
Composite: 25 – 30 years
PVC: 30 + years
Yes, we handle demolition and disposal of existing decks before construction. We leave your property clean and ready for use.
Yes, railing systems are always included in our detailed quotes unless the client chooses not to have railings. You can choose aluminum, glass, or mixed materials before we finalize pricing.
We offer three standard colors — Black, White and Bronze, and two post sizes (2″ and 4″).
Mix and match spindle and frame colors for a custom look.
We primarily focus on decks, railings, and staining, but we can refer trusted partners for iron or PVC fencing projects.
Yes, we provide professional deck sanding, staining, and sealing services for both new and existing decks. It’s a great way to refresh your outdoor space.
Typically every 2 – 3 years, depending on sun exposure and product used. We use premium coatings designed for Ottawa’s weather.
Yes, every Ottawa DeckPro project includes a 2-year workmanship warranty. Material warranties vary by manufacturer (up to 25 years for composite or PVC).
We accept e-transfer, cheque, or credit card for deposits and balances. Payment schedules are outlined clearly in every contract.
A 30 % deposit secures your materials and project start date. The balance is split between the midpoint and completion.
We recommend booking by February or March to secure spring installation. Summer spots fill quickly, and early booking helps lock in seasonal pricing.
Yes! Visit our Gallery or Instagram @OttawaDeckPro to see recent projects, color options, and custom designs across Ottawa.
Yes! We offer a full 3D design consultation for $349, which includes three custom renderings of your space. If you move forward with Ottawa DeckPro for construction, we apply the fee toward your project, so the design ends up being free.
Absolutely. Ottawa DeckPro carries $5 million in liability insurance, protecting your home and property throughout every stage of construction. In addition, all of our employees and trades are fully covered under WSIB (Workplace Safety and Insurance Board), ensuring that every project is completed safely, professionally, and with complete peace of mind.


